Experts in AMAZING Customer Service WANTED!
Do you love great food and drink? Have you got a passion for live events? We’re on the hunt for energetic, enthusiastic Front of House and Bar Team members to join the Hickory family. Working with us means you’ll get to:
- Bring your personality to work
- Work in great places, local to you or in our incredible venues across central Scotland
- Taste outstanding food
- Look great – our uniforms are top notch!
- Work with and meet great people
- Delight in making our guests happy
- Benefit from fortnightly pay
- Work with cutting edge technology
- Get great training to shout about on your CV
We need people who can live and breathe the Hickory brand and have fun whilst they’re at it. You’ll be working on all sorts of exciting events, so we’re looking for people who are agile, dependable and can take initiative on the job. Sound like you? Read on.
Key Responsibilities
- Undertake mandatory licencing training using FLOW
- Ensuring that the opening and closing procedures are followed at all events
- Deliver outstanding customer service and helping achieve the highest of standards in guest
- satisfaction
- Assist with drinks and food service
- Assist with maintaining the upkeep and condition of all venues
- Reliable availability to meet the demands of the business
- Regularly attend team training/events
- Assist colleagues in delivering a range of events
- Follow and enforce health and safety requirements at all time
Skills and Capabilities:
- Exceptional customer handling skills
- Committed to delivering a quality customer service
- Exceptional organisational skills
- Effective communication skills
- Ability to think on your feet
- Confidence to talk with clients and event guests
- Highly presentable
- Flexible and adaptable
- Responsive to needs of customer and colleagues
- A team player
- Ability to acts as an ambassador for the Company
Hours, Pay & Location
- You are employed on a 0 hours contract
- Shifts can be booked on Hickory’s scheduling software
- The minimum shift we’ll ask you to work is 4 hours
- Hickory is proud to be a National Living Wage provider.
- Hickory is mainly based in the Lothians however some travel may be required
