Our Commitment to Working SafelyHICKORY2020-09-29T14:25:56+01:00
Our Commitment to Working Safely
BEYOND BEST PRACTICE
We’re going above and beyond best health and hygiene practice. To keep our teams and clients as safe as can be.
Safety procedures and strict guidelines
We have undertaken the VisitBritain assessment of ‘We’re Good to Go’ and passed with flying colours, this is the official UK mark to signal that a tourism and hospitality business has worked hard to follow Government and industry COVID-19 guidelines and has a process in place to maintain cleanliness and aid social distancing.
As well as the social distancing measures explained above, within Hickory we have applied one way systems where possible for our toilets, hand sanitiser points, intensive cleaning of surfaces and touch points.
All office spaces have been measured out and have a maximum capacity
Our staff will complete a daily health declaration so we know everyone is fit, well and able to work.
How are we keeping our teams safe?
They’re our top priority so we’re putting lots of new protocols in place
Implementing government HR and H&S advice to the letter
Using technology to stay in touch while some of us work from home
Keeping everyone cheerful – hosting virtual social events and contests and promoting our Employee Assistance Programme (EAP)
How are we working now?
Office teams are working from home using Zoom meetings
The kitchen has spaced out work stations and a one-way system
Shifts are staggered to minimise numbers
All staff teams are kept apart at break times
What are the next steps?
Return to Work (RTW) risk assessments are being developed
We’re reviewing office layouts and occupancy numbers
Staff will not share desks, or even pens!
Hand sanitiser in multiple locations
How are we maximising hygiene?
Implementing our motto: Clean and Clean Again
Handwashing reminders EVERYWHERE
Even more regular deep cleans
New floor markings and one-way systems
What are we doing about Customer Safety?
PPE worn for safe distance doorstep deliveries
Van disinfectant wipe downs at start and end of routes
Limited venue show rounds and only after risk assessment
Venues cleaned between tours, especially high touch areas
How are we getting event-ready?
We’re committed to following the evolving guidelines
As the rules and circumstances change, we’ll adapt our event health and safety policy
We’ll build on our already super high hygiene standards in venues and kitchens
Promoting contactless payments over cash
Table service rather than bar service
Our own branded alcohol-based hand gel for all
To read a detailed account of how we are keeping our staff and customers safe, download the document: Our Commitment to Working Safely – Beyond Best Practice
Strictly Necessary Cookies
Strictly Necessary Cookie should be enabled at all times so that we can save your preferences for cookie settings.
If you disable this cookie, we will not be able to save your preferences. This means that every time you visit this website you will need to enable or disable cookies again.